Cancellations more than 24 hours in advance of event time will be subject to a full refund unless otherwise noted on the signed contract or the terms and conditions below. We will make every attempt to provide a full refund on cancellations up to 2 hours before the time of service but in certain cases, you will be subject to pay any non-cancelable expenses we have already paid for. A proper valid ID stating the legal age of at least 21 years of age is required. Proper dress code is also required.
Due to the popularity of Memorial Day weekend, July 4th Week, Labor Day wekend, New Years week and events that require advanced admission purchase we cannot provide refunds or cancellations on any event type. All sales are final for these times.
If in the event HelioVIP cannot provide the services indicated on the contract, all monies will be refunded and neither party will be liable for any damages.
If I am a part of a group payment link I understand that my payment is part of a group payment in which a contract has been signed and agreed to by a member of your party. By making this payment, you agree to the terms as written on that contract and in these terms and conditions and agree for HelioVIP to charge your credit card. Your payment acts as your signature on the contract. We look forward to serving you.
HelioVIP will not be held liable and assumes no responsibility for the actions of its clients and not be held liable and assumes no responsibility for any damage, loss, or theft of personal or private property. Any legal action brought against you or the individuals in your party, relating to your or their conduct, is your responsibility. This includes disorderly conduct, physical or verbal assault, theft, narcotics (including possession, sale, or use) or drug paraphernalia, and vandalism of property.
HelioVIP has been hired to act as Agent on your behalf and will not be held liable and assumes no responsibility for any actions of its third party constituents and for any loss, theft, damage or injury that occurs while you are using it’s services or any of its third party constituents. You agree to be fully responsible for any additional incidental charges or miscellaneous expenses incurred while using the services of HelioVIP or any of its third party constituents. HelioVIP does not guarantee the services provided by its third party constituents. In the circumstance where HelioVIP cannot provide exact table locations, table size, or club venue specifics as defined in the signed contract, a full refund will be given to client and both parties agree there is no additional responsibility or monies to compensate either party for the loss.
These terms and conditions are governed by the laws of Las Vegas, Clark County and the State of Nevada. Any disputes will be resolved in accordance with the laws of the jurisdiction and in the courts of the above mentioned districts. These terms and conditions are subject to change without notice. Please check back often.